Tenant Protect - Fairness for Tenants & Landlords
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Nine Times the Deposit

As with most of our customers, Miss N spoke to us because she had left a property where she had been a good tenant over a long period of time and felt very hard done to when her former landlord refused to give her her deposit back. There was no reason for the landlord to retain the deposit as the property had been left in a nice state.

After confirming that the deposit had not been correctly dealt with by the landlord we wrote to the landlord asking him to pay the deposit back and to make proposals to pay the mandatory statutory penalty that is payable by all landlords who have failed to protect deposits correctly. The landlord responded to us in a very aggressive manner and said he would not deal with us at all. On that basis our customer instructed one of our panel solicitors to proceed with the claim through court.

As there had been a number of different tenancy agreements (an initial fixed term followed various periodic “rolling month by month” contracts and further fixed terms) the claim was brought for multiple breaches of the tenancy deposit legislation. The court upheld the claim and ordered the landlord to pay an amount equal to nine times the amount paid as the deposit. The court also ordered the landlord to pay the costs of the court proceedings.

Our customer was very happy with the outcome and the landlord, hopefully, now realises how important it is to comply with the tenancy deposit legislation.

Customer Testimonials

Much more than just my money back!
I found Tenant Protect on the internet and gave them a call because I had paid a deposit for my friend. I did not get all the information from the landlord and so I was able to claim the deposit back plus another 2 times the deposit. Tenant protect explained everything to me at every stage. Thank you very much for your help.
Mr D, Bradford
2016-08-24T08:23:44+00:00
Much more than just my money back!I found Tenant Protect on the internet and gave them a call because I had paid a deposit for my friend. I did not get all the information from the landlord and so I was able to claim the deposit back plus another 2 times the deposit. Tenant protect explained everything to me at every stage. Thank you very much for your help. Mr D, Bradford
Thank you all!
I did not really expect to get anything as I had moved out of the property some time before I spoke to Tenant Protect. However, within a few weeks of instructing Tenant Protect I received a payment from my former landlord to settle.
Miss M, Salford
2016-08-24T08:43:20+00:00
Thank you all!I did not really expect to get anything as I had moved out of the property some time before I spoke to Tenant Protect. However, within a few weeks of instructing Tenant Protect I received a payment from my former landlord to settle. Miss M, Salford
Helped me through a difficult time
I wanted to move out of my apartment because it was unsafe. The landlord refused to give me my deposit back and so I asked Tenant Protect to help. With their help I got my deposit back plus a further 2 times my deposit and was able to move out of the apartment and get on with the rest of my life.
Ms A, Manchester
2016-08-24T08:49:25+00:00
Helped me through a difficult timeI wanted to move out of my apartment because it was unsafe. The landlord refused to give me my deposit back and so I asked Tenant Protect to help. With their help I got my deposit back plus a further 2 times my deposit and was able to move out of the apartment and get on with the rest of my life. Ms A, Manchester
What a Result!
I had moved out of a property and the landlord would not give me the deposit back. Tenant Protect got me 3 times the deposit back really quickly. They deffo know their stuff!
Miss C, Plymouth
2016-08-24T08:55:50+00:00
What a Result!I had moved out of a property and the landlord would not give me the deposit back. Tenant Protect got me 3 times the deposit back really quickly. They deffo know their stuff! Miss C, Plymouth
I got full support
I spoke to Tenant Protect because my landlord was trying to evict me. They defended the possession and I ended up agreeing to move out on my terms. After I had left I then got a tenancy deposit claim that gave me enough money to get a new place. Tenant Protect helped me get through a tough time.
Mr J, Stockport
2016-08-24T08:56:04+00:00
I got full supportI spoke to Tenant Protect because my landlord was trying to evict me. They defended the possession and I ended up agreeing to move out on my terms. After I had left I then got a tenancy deposit claim that gave me enough money to get a new place. Tenant Protect helped me get through a tough time. Mr J, Stockport
Great work Tenant Protect!
I would like to thank all at Tenant Protect for getting me compensation for my old landlord’s failure to protect my deposit correctly. I had 3 tenancy agreements with the landlord and Tenant Protect got me something for each agreement.
Mr C, Southport
2016-08-24T08:56:36+00:00
Great work Tenant Protect!I would like to thank all at Tenant Protect for getting me compensation for my old landlord’s failure to protect my deposit correctly. I had 3 tenancy agreements with the landlord and Tenant Protect got me something for each agreement. Mr C, Southport
Really straightforward!
When I was a student my landlord would not give me my deposit back when I left. He said I had left my property in a mess but I hadn’t. Tenant Protect helped me get an order that the landlord had to pay me back my deposit of £750.00 in full and also pay another £2,250.00! So thanks to Tenant Protect the landlord had to give me back 4 times the deposit!
Mr T, Nottingham
2016-08-24T08:57:02+00:00
Really straightforward!When I was a student my landlord would not give me my deposit back when I left. He said I had left my property in a mess but I hadn’t. Tenant Protect helped me get an order that the landlord had to pay me back my deposit of £750.00 in full and also pay another £2,250.00! So thanks to Tenant Protect the landlord had to give me back 4 times the deposit! Mr T, Nottingham
Really Helpful!
My landlord had never been fair to me. He never did any repairs to the property and he never did what he said he was going to do. Tenant Protect helped me get enough money to move out of the property and into a much better property. Thank you for all your help Tenant Protect. I would definitely recommend you to others.
Mr N, Blackpool
2016-08-24T08:57:18+00:00
Really Helpful!My landlord had never been fair to me. He never did any repairs to the property and he never did what he said he was going to do. Tenant Protect helped me get enough money to move out of the property and into a much better property. Thank you for all your help Tenant Protect. I would definitely recommend you to others. Mr N, Blackpool
It couldn’t have been easier!
I was not even aware that a landlord had to protect a tenancy deposit before I spoke to Tenant Protect. They did the checks and saw my landlord had not protected the deposit correctly so I ended up getting 4 times my deposit back. They did everything for me and I did not have to worry about it at all.
Mr C, Stockport
2016-08-24T08:57:33+00:00
It couldn’t have been easier!I was not even aware that a landlord had to protect a tenancy deposit before I spoke to Tenant Protect. They did the checks and saw my landlord had not protected the deposit correctly so I ended up getting 4 times my deposit back. They did everything for me and I did not have to worry about it at all. Mr C, Stockport
Brilliant Service!
I had rented a house from one of the best managing agents around so I was surprised when Tenant Protect told me they had not done the right things. Tenant Protect settled my claim without the need for me to even go to court. The money they got me really came in handy.
Mr B, Newcastle
2016-08-24T08:57:51+00:00
Brilliant Service!I had rented a house from one of the best managing agents around so I was surprised when Tenant Protect told me they had not done the right things. Tenant Protect settled my claim without the need for me to even go to court. The money they got me really came in handy. Mr B, Newcastle
Nine Times the Deposit Back!
My friend told me about Tenant Protect and even though I didn’t really expect anything I ended up getting an award of 9 times my deposit!  I would tell anyone who rents or has rented to get in touch with Tenant Protect straight away.
Miss N, Barnet
2016-08-24T08:58:06+00:00
Nine Times the Deposit Back!My friend told me about Tenant Protect and even though I didn’t really expect anything I ended up getting an award of 9 times my deposit!  I would tell anyone who rents or has rented to get in touch with Tenant Protect straight away. Miss N, Barnet
I was a bit nervous
I was a bit nervous about the whole process but I now understand that the next tenant in the property will get the protection I didn't get.  And the money awarded to me will coem in handy too.  Thanks to all at Tenant Protect.
Ms C, Stoke
2016-08-24T09:02:01+00:00
I was a bit nervousI was a bit nervous about the whole process but I now understand that the next tenant in the property will get the protection I didn't get.  And the money awarded to me will coem in handy too.  Thanks to all at Tenant Protect. Ms C, Stoke
That's What I Call a Great Service!
From instructing Tenant Protect to receiving over £1,000.00 took less than 2 weeks!  Now that's what I call a great service.
Mr F, Manchester
2016-08-24T09:02:25+00:00
That's What I Call a Great Service!From instructing Tenant Protect to receiving over £1,000.00 took less than 2 weeks!  Now that's what I call a great service. Mr F, Manchester
Thank you Tenant Protect
I had no idea my former landlord had not done what they had to do with my deposit.  Within less than 3 weeks Tenant Protect had recovered two times my deposit and had forwarded the money on to me. Their service throughout has been brilliant and I cannot recommend them highly enough.
Miss D, Wirral
2016-08-24T09:02:41+00:00
Thank you Tenant ProtectI had no idea my former landlord had not done what they had to do with my deposit.  Within less than 3 weeks Tenant Protect had recovered two times my deposit and had forwarded the money on to me. Their service throughout has been brilliant and I cannot recommend them highly enough. Miss D, Wirral
Tenant Protect took care of everything
Thank you so much for getting me compensation.  My landlord and letting agent treated me awfully throughout my tenancy and whilst I knew they had broken the law I couldn't face having another uncomfortable conversation with them.  Duncan at Tenant Protect took care of everything and gave me regular updates too.  Really helpful friendly service, and so good to know that there is someone out there supporting tenants' rights!
Ms W, London
2016-08-24T09:02:58+00:00
Tenant Protect took care of everythingThank you so much for getting me compensation.  My landlord and letting agent treated me awfully throughout my tenancy and whilst I knew they had broken the law I couldn't face having another uncomfortable conversation with them.  Duncan at Tenant Protect took care of everything and gave me regular updates too.  Really helpful friendly service, and so good to know that there is someone out there supporting tenants' rights! Ms W, London

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